Commercial facility services for Nashville's bars, restaurants and venues. Your venue is fully serviced and operational before you open, every audit log is time-stamped for the health inspector, and every contractor lands on one invoice instead of twelve.
Three questions — venue type, size, how often. No photos, no forms, no phone call to find out what it costs.

The kitchen line, grease management and restrooms are logged every single visit — time-stamped, photographed, and attached to the written procedure the crew followed. When an inspector walks in unannounced, you are not reconstructing last month from memory. You open the portal and show them the record.
Every scheduled shift is covered. Backup crews, weather routes and a call tree exist because we wrote them after a snowstorm went the way we did not want. Your venue is fully serviced and operational before your doors open — not most mornings, every morning.
Routine facility services, hood maintenance, floor care and repairs consolidate into a single monthly bill. Anything needing a license, permit or certification goes to a pre-vetted vendor we coordinate and stand behind. You approve the work once and pay once, instead of chasing twelve contractors through accounts payable.
If you run a bar or a restaurant, you already know the failure mode: the crew that was great for two months and then stopped showing up. Everything below exists so that doesn't happen to you.
When an ice storm knocked the power out across Nashville, we made our rounds anyway. That wasn't luck — it was the plan we wrote after our first snowstorm didn't go the way we wanted. Weather routes, backup crews and call trees exist because we learned the hard way, once.
Every site has documented SOPs — what gets done, in what order, to what standard. They're posted on site with QR codes so any crew member can pull up the procedure for the room they're standing in. Quality stops depending on who happened to show up that night.
Photo-documented visits, timestamped check-ins and inspection reports, all in your portal. Not a monthly summary written after the fact — the record as it's created. If something was missed, you'll see it before you have to ask about it.
Routine facility services are what we do ourselves, with our own crews. Everything else — anything needing a license, permit or certification — goes to vendors we've already vetted and manage on your behalf. You approve the work and pay one bill instead of chasing a dozen contractors.
Most facility companies hand you a clipboard and an invoice at the end of the month. Every NFFS account comes with the PTLN Client Portal, so you can see the photos, the check-in times and the completed audit log from your phone at 6am — while the work is happening, not summarized weeks after.
Your own login. Service history, inspection photos, schedule, invoices, and the written procedures for your site — all in one place, updated as crews work.
The same screen our crews work from: shift check-ins, zone-by-zone task lists, photo-documented audits, and QR-coded procedures posted on your walls.
Ask a question at 11pm and get an answer at 11pm. Chivi handles estimates, bookings, scheduling questions and service updates inside your portal, and hands off to a human when it should.
Three questions. No photos, no contact form, no phone call. The number comes off our real rate card — the same one that prices a signed client — so it is a figure you can actually plan against.
A ballpark prices your whole venue as one space. Your real rate depends on the mix — how much of that footage is kitchen, how many restrooms, what condition the floors are in. Either route below resolves that and produces a scoped, guaranteed number.
Fastest route. Photograph the areas you want serviced; the room read sizes the job and prices it against the same rate card. Two minutes on your phone.
Start the Photo Estimate →We ask for your contact details before showing the scoped estimate, and use your location to size the job.
The thorough route. We send a private link; you go space by space on your phone, photograph each area and answer a couple of questions about it, and we turn it into a written scope of work. No visit to schedule, nobody in your way.
We'll email the link and open it here too. Nothing is priced until we've reviewed what you sent.
Powered by PTLNThis is the work we do ourselves, with our own crews and our own written procedures. Daily, weekly and monthly programs for bars, restaurants, offices and retail — every visit photo-documented and logged in your portal.
Our Core ServiceCompliant service programs for medical offices, clinics, and sensitive environments. Disinfection protocols with full compliance documentation.
CertifiedBars, restaurants and event venues, fully serviced and operational before opening. Rapid overnight turnovers with time-stamped photo proof — built for Nashville's hospitality scene.
24/7 AvailablePlumbing, electrical, HVAC, pest, anything needing a license, permit or certification — we don't pretend to do it ourselves. We hold a network of pre-vetted, properly licensed contractors, coordinate the work, stand behind the result, and put it on your one invoice.
PremiumDebris removal and full detail for construction and renovation projects. Fully equipped crews for large-scale final preparation before client handover.
Project BasedEvery client gets a live PTLN Client Portal — inspection photos, service logs, health-code audit trails, invoices, and Chivi for real-time answers.
PTLNChivi lives inside the PTLN Client Portal on every NFFS account. Ask about your next service, request a scope change, pull an audit log for an inspector, or check an invoice — any time, no hold music.
Chivi knows your venue's history, preferences, and schedule, so the answers are about your building rather than generic.
Chat with Chivi Now ↗
Powered by PTLNNashville's Fabulous Facility Services was born from over a decade inside Nashville's hospitality industry — learning what it really means to maintain a space at the highest standard, under pressure, every single day.
Founded officially on August 28, 2020, NFFS began with a single crew and a written procedure, and has grown into a full-service facility management company serving bars, restaurants, venues and commercial property across Greater Nashville.
What separates us isn't just the quality of our work — it's how we manage it. Every client is onboarded into the PTLN Client Portal, so both our team and yours can see exactly what happened in your building, when, and who did it.

Every NFFS account includes the PTLN Client Portal — the live operations dashboard your team and ours both work from.
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Tell us about your venue and we'll put together a custom proposal — usually within 24 hours. In a hurry? The 30-second ballpark gives you a number right now.
Our team is transparent about how we work, how we price, and what you can expect from every service. If your question isn't answered here, Chivi can help instantly — or reach out directly and a real person will respond.
As a technology-forward company, we also believe an informed client is a better partner. The more you understand our systems, the more value you get from them.
Ask Chivi Directly ↗Curious how AI is actually changing facility management? We wrote about it.
Read: AI & Facility Management →
Powered by PTLNThe facility management industry has operated the same way for decades — clipboards, phone calls, paper invoices. The PTLN Client Portal and Chivi are changing that. Here's what it actually means for the venue you run.
From reactive and paper-based to predictive and fully digital — here's how the industry has shifted and where NFFS sits today.
Supervisors physically walked properties with clipboards. Issues were reported by phone. No documentation trail. No way to verify work was done.
Problems were only discovered when someone complained. No early warning system. Clients had no visibility until something went wrong.
Scheduling lived in someone's head or a spreadsheet. Invoices were sent late, tracked manually, and frequently disputed because there was no documentation.
Clients had no way to know if a service was completed, what was done, or whether quality standards were met — unless they were physically present.
Every visit is logged with timestamped photos, GPS check-in, and a digital audit checklist — all uploaded to your live operations dashboard in real time. No paper, no ambiguity.
The system flags irregularities automatically — a service that ended earlier than expected, a missed zone, or a pattern deviation — before the client ever notices.
Recurring schedules are managed by the system. Invoices generate automatically on billing cycles and are delivered through the portal. ACH preferred, Stripe supported.
Clients log in and see everything — photos, service logs, health-code audit trails, schedule, invoices, and Chivi standing by for questions. Complete transparency, no follow-up calls needed.
Crews document every visit with photos, voice memos and timelapse against the written procedure — the kitchen line, grease management and restrooms included. An unambiguous record for the health inspector, created as the work happens.
LiveCheck-in and check-out are GPS-verified. The system confirms your crew was on-site, on time. No more "we were there" disputes.
LiveThe system monitors service patterns and sends proactive alerts — to both the NFFS team and the client — when something looks off before it becomes a problem.
LiveNatural-language support that knows your venue's history. Ask it anything — schedule, invoices, service scope, last week's audit log — and get a real answer instantly, at any hour.
LiveEvery client account receives a weekly A–F health score based on service consistency, inspection results, and response times. Objective performance, always visible.
LiveEach day the system generates a briefing for the NFFS operations team — who's scheduled, what's flagged, what needs attention. Zero manual prep required.
LiveThe best facility teams are still built on skilled, accountable people. What the technology does is remove the friction — the missed notes, the disputed invoices, the "I didn't know that was happening" moments. It gives our crew the tools to perform at their peak and gives you the visibility to trust it.
This is facility management for the next decade. NFFS is already running it.
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